Every MEHDI piece is produced specifically after your order is confirmed rather than taken from conventional ready stock. Production timing varies by design, embellishment, customization, and measurement requirements.

Use the Sizing & Measurements guide before ordering. If you need help selecting a size or the piece is measurement-sensitive, contact Client Services before placing your order.

You may cancel for a full refund within 48 hours of purchase. After 48 hours and before shipment, an approved cancellation is subject to a 25% Cancellation & Production Fee. Once shipped, the order cannot be cancelled for change of mind. Original shipping charges are non-refundable once incurred. After delivery, MEHDI does not accept returns or exchanges for change of mind, fit preference, incorrect size selection, or event cancellation.

Our current estimated production time is 4–6 weeks from order confirmation. Timing may vary by design, and complex bridal, couture, customized, or highly embellished pieces may require additional time. Production time is separate from courier transit time.

Some pieces may support customization, measurement confirmation, or other production options. Availability varies by design. Use Bridal Consultation or contact Client Services before ordering.

Standard International Delivery to Canada and the United States is CAD $99 per order. U.S. customers may see the localized USD equivalent at checkout. Shipping is charged on every order; MEHDI does not currently offer free shipping. Unusually heavy, oversized, bridal, or couture orders may require special delivery arrangements.

Please contact Client Services within 48 hours of delivery if the item arrives visibly damaged, incorrect, or with an apparent defect. Include your order number and clear photographs of the item and packaging. If a manufacturing defect becomes apparent after this period, contact Client Services promptly after discovery. Confirmed damage, defects, incorrect items, or material misrepresentation will be addressed in accordance with applicable consumer-protection rights.