Shipping & Delivery

Shipping & Delivery

Every MEHDI piece is made to order and prepared specifically for each client before dispatch to Canada or the United States.

Canada & United States Shipping

Standard International Delivery: CAD $99 per order.

U.S. customers may see the localized USD equivalent at checkout.

Shipping is charged on every order. MEHDI does not currently offer free shipping.

Shipping charges are non-refundable once incurred.

This flat rate is based on the typical packed weight of a MEHDI garment shipment from Pakistan to Canada or the United States. Unusually heavy, oversized, or highly embellished couture and bridal orders may require additional delivery arrangements; if so, Client Services will contact you before dispatch.

Estimated Production Timelines

  • Bridal: 6–8 months
  • Formal: 3–6 months
  • Ready to Wear: 6–8 weeks
  • Summer Edit: 4–6 weeks

Timelines are estimated from order confirmation and refer to production only. Courier transit time is additional. Timing may vary where measurements, customization, fabric availability, handwork, embellishment, or technical complexity require additional time. Clients ordering for a fixed event date should contact MEHDI Client Services before placing an order.

Production vs. Transit Time

Made-to-order production time is separate from courier transit time. Any production or delivery date is an estimate unless expressly confirmed otherwise in writing.

Cancellations

Orders cancelled within 48 hours of purchase are eligible for a full refund. After 48 hours and before shipment, an approved cancellation is subject to a 25% Cancellation & Production Fee. Once shipped, an order cannot be cancelled for change of mind.

Import Charges

Where applicable, import duties, customs charges, brokerage fees, or other destination charges assessed by customs authorities or the carrier are the customer’s responsibility unless MEHDI expressly states that they are included.

Address Accuracy

Please review your shipping address carefully before completing checkout. Contact us immediately if you notice an error. Address changes are not guaranteed once production or fulfilment has begun.

Delivery Issues

If a parcel appears delayed, damaged in transit, or marked delivered but cannot be located, contact Client Services at info@houseofmehdi.com with your order number.